Regional Director of Operations SL

*Must reside in the Midwest

Summary: 

The Director of Rehabilitation (DOR) is responsible for managing and supervising the rehabilitation department to meet resident needs, the company’s fiscal requirements, and federal and state regulations. The DOR will achieve specific patient care, Team Member relations, customer service, and financial objectives through strong leadership and effective management of staff, customers, and referral sources. Maintains professional conduct, including positive levels of interaction and rapport with communities and clients. Represents Reliant Rehabilitation commitment to quality and services in all interactions with communities and clients, as well as adheres to Reliant Rehabilitation’s Policies and Procedures

Essential Duties and Responsibilities:

• Responsible for the overall therapy, wellness, and fitness advocacy within the community.
• Advocate passionately through these services thus driving meaningful and measurable outcomes for the community.
• Assign patient scheduling and other responsibilities to staff as needed.
• Manage, orient, train, evaluate, and counsel department Team Members to improve their job performance and to maintain high standards of performance and patient quality care, in conjunction with the Regional Director of Operations and Human Resources.
• Lead with the interview process for hiring department Team Members.
• Ensure compliance with Reliant Rehabilitation and community specific policies and procedures for the department.
• Ensure that therapists and therapy assistants are compliant with documentation in the medical record that:
  1. is accurate and concise;
  2. meets governmental and third-party payor requirements;
  3. minimizes duplication; and
  4. reflects a clear picture of the patient’s status, the skilled intervention, and the patient’s outcomes.
• Communicate and coordinate department functions with other services in a constructive manner that promotes team rapport and effectiveness.
• Communicate effectively with community leadership team regarding department programs, goals, objectives, risks, and successes.
• Communicates effectively to the public (including medical personnel) within the community regarding the therapy services offered by Reliant Rehabilitation.
• Participate in utilization review, quality assurance, resident care coordination, admission meetings, department head meetings, community education planning, and rehabilitation conferences.
• Responsible for revenue and expense controls to meet budgetary requirements.
• Establish goals and objectives for the department and implements strategies /activities to obtain success. obtain success.
• Ensure timely and accurate billing of services provided and completion of required documentation and maintain quality of services.
• Enhance clinical expertise, professional and management skills through interaction with managers, therapists and other professional staff, self-study, and other continuing education activities.
• Maintain valid state license (where appropriate). Maintain awareness of issues related to the rehabilitation and senior living profession.
• Understand various relevant payment models related to billing and treatment guidelines, as well as clinically appropriate means/modes of delivery. Provide quality care as well as reasonable goals and outcomes within the guidelines.
• Be compliant with infection control procedures and environmental safety protocol within a community.
• This position requires patient lifting using appropriate biomechanical techniques frequently throughout the course of a workday/shift. Must be capable of lifting thirty (30) pounds of dead weight alone.
• Must conduct self in an ethical, legal, and responsible manner at all times.
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Business Conduct.
• May require travel time up to 75%.
• Must be able to work varying hours and shifts, including weekends and holidays.
• Attends all mandatory meetings, trainings, and assignments as delegated.
• Must comply with the position description for the discipline of current license.
• Perform other duties and responsibilities as assigned

Competency: (If providing direct patient care at any time, a Regional Director of Operations may complete the discipline specific competency checklist). 

• Strong verbal & written communication skills
• Ability to build strong relationships with a diverse population
• Ability to read, write, speak, and comprehend in English: instructions, correspondence, memos, and reports.
• Ability to work in a fast-paced, productive work environment
• Ability to make independent decisions and problem solve as appropriate
• Ability to effectively manage and motivate the team

Education/Experience:

• Must possess a degree in therapy from an accredited school; or
• Two (2) years of experience as a Physical Therapist, Physical Therapist Assistant, Occupational Therapist, Occupational Therapy Assistant, or Speech-Language Pathologist Therapist is preferred.
• One (1) year of management experience is preferred
• Thorough knowledge of Medicare and third-party billing
• Thorough knowledge of state practice acts

Computer Skills:

• Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Power Point, etc)
• Bacic Internet navigation skills